Privacy Policy

The personal data that can be saved in the SC MUSELINE SRL database are:

  • name, surname, e-mail address, telephone number and address (necessary for issuing invoices, awb (waybill), etc.);
  • passwords, password hints and similar security information used for authentication and online account access. All passwords are encrypted and cannot be viewed;
  • data regarding the device used to access the website www.museline.com and the way in which it interacts with the listed products or various pages on the website, exclusively to offer a pleasant and personalized experience to each user;
  • data about the operating system, regional settings, language and IP settings (necessary for a pleasant shopping experience and to protect the system against any type of fraud).

Personal data are stored in the European Economic Area and can be transferred outside this area only in compliance with the legislation in force. Your data are stored for a period necessary to fulfill the purposes, but not more than 5 years, and in the case of issuing an invoice, 10 years, according to the legislation in force.

We do NOT transmit, sell or transfer your personal data to other companies.

The purposes of processing this data are:

  • information regarding the order made by the buyer in the online store www.muselline.com
  • information about MUSELINE products and promotions or any other promotions or activities carried out by MUSELINE SRL;
  • carrying out opinion polls regarding the quality of products/services.

Data collection is done through various methods and specific tools such as:

  • the newsletter management application present in the online store
  • ticking the option to subscribe to the newsletter from the shopping cart;

Opting to subscribe to the MUSELINE newsletter implies the USERS’ acceptance that their personal data will be stored and processed by the MUSELINE SRL company.

MUSELINE SRL undertakes that personal data will not be disseminated to third parties, with the exception of marketing service partners and other services, agreed by MUSELINE with whom there are contracts in this regard and who thereby undertake to protect this data.

Also, MUSELINE SRL can provide users’ personal data to partners following a confidentiality commitment from them, guaranteeing that these data are kept safe and that the provision of these data is made in safe conditions in accordance with the legislation in force: courier services, marketing services, payment/banking services or other services.

Users’ personal data can also be provided to the General Prosecutor’s Office, Police, Courts or authorized state bodies based on and within the limits of legal provisions and as a result of express requests.
MUSELINE will periodically inform subscribers via newsletter about products and promotional offers. SC MUSELINE SRL can also send information messages through the newsletter.
Personal information can be disclosed to the Police, Courts or competent state bodies when there is an express request from them and the law requires it.

Users can unsubscribe from receiving the newsletter when they no longer wish to process their personal data:

  • by ticking the “Unsubscribe” option from any newsletter received
  • by sending an email to contact@muselline.com expressly requesting unsubscribe.

How you can contact us
If users want to change their personal data, they can request this by sending an email to contact@muselline.com, providing the changed data, or by using the data update link in any newsletter received

Your rights

  • to be informed about how your personal data is used (in accordance with the information presented on this page)
  • the right to have access to the information we hold
  • the right to correct personal data (the correction can be made by any user directly in the account on the website)
  • the right to request the deletion of personal data
  • the right to unsubscribe from the newsletter, sms or various forms of communication
  • the right to submit a complaint to the competent authorities for the protection of personal data

Changes that may occur in the personal data processing process
The information on this page can be changed and improved periodically to provide transparency in the process of personal data processing.
If important changes are implemented, we will notify you as soon as they take effect.
We recommend you to periodically check this section.