Frequently Asked Questions
What are the benefits of creating a Muselline account?
Creating a Muselline account will enable you to:
- Save and manage your personal information
- Create and share your personal wishlist and bookmarks
- Have a list of your online and store purchases
- Track your online orders
- Receive our latest product and event updates
- Have updates on Repairs in-store when you register them with the same account details
- Download invoice copies
How long will my package be delivered?
The delivery time is 3-5 working days from the moment of confirmation of stock availability, and in the case of orders with gift wrapping, it can be extended to 5-7 days.What are the payment methods available on the store?
1. Payment on delivery through cash on delivery system. Payment in cash of the value of the order directly to the courier who delivers the package. You can access additional information about delivery terms on the ORDER DELIVERY page
2. Card payment through Netopia PAYMENTS